Returns & Exchanges
We stand behind the quality of our craftsmanship. If you are not completely satisfied with your purchase, we accept returns of unused items within 30 days of delivery.
Return Process
- 1.Initiate Request
Visit our online return portal with your order number and email address to request a return authorization.
- 2.Prepare Package
Place the item in its original packaging. Please ensure the product is unused and in its original condition.
- 3.Attach Label
Print the prepaid shipping label provided via email and securely attach it to your package.
- 4.Receive Refund
Once our artisans inspect the return, we will process your refund to the original payment method within 5-7 business days.